Contact Us


Potential Plus UK
The Open University
Vaughan Harley Building Ground Floor
Walton Hall
Milton Keynes

Office Enquiries, Telephone Advice Bookings, Assessment Bookings and Payments

During the current coronavirus measures, Potential Plus UK staff are working from home, therefore there will only be one phone line available. We apologise for any inconvenience this may cause. If possible, please email your enquiry to Our office telephone line 01908 646433 is open Monday-Friday 9.00am-4.30pm.

Free Web Chat

A free service operated by trained volunteers is available during term time

Monday 8.00pm-10.00pm
Wednesday 9.30am-12.30pm
Thursday 9.30am-12.30pm and 8.00pm-10.00pm
Friday 9.30am-12.30pm

Bookable Telephone Advice

We provide a dedicated telephone advice service, free for family and school members of Potential Plus UK and £36 for a 30 minute appointment for non-members. Please phone our office on 01908 646433 to book your appointment.

Our office is closed from Monday 2nd August to Friday 6th August. If you need to contact us during this time, please email .

To ensure that we support as many people as possible, we endeavour to put as much information as we can onto this website. Please take a look under the general headings of Families or Schools for more guidance. We also have a comprehensive selection of Advice Sheets which may give you an immediate answer to your query.

If you need more help, we have a team of trained volunteers who operate a free web chat service – see details below – and we provide bookable telephone consultancy with our own Consultants – free for members, charged for non-members.

If you have an in-depth query or would like ongoing support and access to consultancy, you would probably benefit from joining as a family or school member.

Alternatively you can complete the form below. Please allow time for a response.

Become a Member

Families benefit from access to our advice line, our electronic resources and our Focus newsletter.

Schools benefit from access to our advice line, online resources and the High Learning Potential Best Practice Award.