Contact Us

POTENTIAL PLUS UK

Potential Plus UK
The Open University
Vaughan Harley Building Ground Floor
Walton Hall
Milton Keynes
MK7 6AA

Please note that Potential Plus UK is the operating name of the charity the National Association for Gifted Children.

Office Enquiries, Consultancy Service, Assessment Bookings and Payments

Please email your enquiries to amazing.children@potentialplusuk.org. Our office telephone line is open from 9.30am-1:00pm 01908 646433. 

Free Web Chat

A free service operated by trained volunteers is available during term time only:

Tuesday 10am to 12pm

Wednesday 9.30am to 12pm

Thursday 8pm to 10pm.

To ensure that we support as many people as possible, we endeavour to put as much information as we can onto this website. Please take a look under the general headings of Families or Schools for more guidance. We also have a selection of free introductory Advice Sheets which may give you an immediate answer to your query.

If you need more help, our trained volunteers operate a free web chat service in term time – see details below – and we provide bookable Consultancy sessions with our Specialist in Gifted Education and Care.

If you have an in-depth query or would like ongoing support you would probably benefit from joining as a family or school member to access our member-only resources and events.

Alternatively, you can complete the form below. Please allow time for a response.

COMPLAINTS

If you wish to make a complaint about any aspect of Potential Plus UK or a representative of the charity you have a legal right to do so directly to the charity by emailing complaints@potentialplusuk.org.

We take all complaints seriously and treat them as opportunities to inform and improve policy and practice.  To read more about how we handle complaints please see our 2026 Potential Plus UK Complaints Policy and Procedure. 

Complaints of all kinds are covered by this policy, e.g. complaints –
▪ By a family or school member, or by a member of the public about any aspect of the
charity or a representative of the charity
▪ By an employee, casual worker, volunteer or Trustee made about a colleague
▪ By a member complaining about another member
▪ About written materials, e.g. website content, advice sheets, assessment reports
▪ About a service, e.g. a workshop or event
• Data Protection complaints including but not limited to:
▪ a data breach
▪ Potential Plus UK’s response to a Data Subject Access Request
▪ how long data is kept, used, its storage or accuracy
▪ how someone has been profiled

To read more about how we handle your data please see our Privacy Policy.